initial commit

Create-NewTicketFromAppCrash-KERNELBASEdll.ps1

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+# Create ticket
+Import-Module $env:SyncroModule -WarningAction SilentlyContinue
+$TicketSubject = 'App Crash on ' + $Env:COMPUTERNAME
+$TicketIssueType = 'Remote Support'
+$TicketStatus = 'New'
+Try {
+    $TicketData = Create-Syncro-Ticket -Subject $TicketSubject -IssueType $TicketIssueType -Status $TicketStatus
+    $TicketID = $TicketData.ticket.id
+    $TicketComment = "Application crash detected. Reason for crash indicates a Windows component is at fault."
+    Create-Syncro-Ticket-Comment -TicketIdOrNumber $TicketID -Subject "Issue" -Body $TicketComment -Hidden $true -DoNotEmail $true
+}
+Catch { Write-Error "Error creating ticket" ; Return }
+
+# Update the ticket
+$TicketComment = "It looks like an app crashed on your computer, and the reason for the crash indicates a Windows component is at fault.`n`nI'll repair your system now."
+Create-Syncro-Ticket-Comment -TicketIdOrNumber $TicketID -Subject "Update" -Body $TicketComment -Hidden $false -DoNotEmail $false
+
+# Bill time to the ticket
+$BillableTimeInMinutes = 15
+$StartAt = (Get-Date).AddMinutes(-$BillableTimeInMinutes).ToString("o")
+$TimeEntryNote = "Analysis indicates crash caused by Windows component(s). Scanning and repairing corruption in the system."
+Create-Syncro-Ticket-TimerEntry -TicketIdOrNumber $TicketID -StartTime $StartAt -DurationMinutes $BillableTimeInMinutes -Notes $TimeEntryNote -UserIdOrEmail $TimeAttributedToUser -ChargeTime "true"
+
+# Fix Windows Health
+$FixWindowsHealth = Download-File -URL 'https://dev.emberkom.com/emberkom/management-scripts/raw/branch/master/Fix-WindowsHealth.ps1'
+. $FixWindowsHealth
+If ( Test-Path $FixWindowsHealth ) { Remove-Item $FixWindowsHealth -Force -ErrorAction SilentlyContinue }
+