41 lines
1.7 KiB
PowerShell
41 lines
1.7 KiB
PowerShell
$BlueScreenView = $Global:MSPToolsDirectory + '\BlueScreenView.exe'
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$BSODReport = $Global:OutputDirectory + '\BSODReport.txt'
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# Remove existing BSOD report
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If ( Test-Path $BSODReport ) { Remove-Item $BSODReport -Force -ErrorAction SilentlyContinue }
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# Download BlueScreenView
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If ( -not (Test-Path $BlueScreenView) ) {
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If ( Is64Bit ) { $URL = 'https://www.emberkom.com/tools/BlueScreenView-x64.exe' } Else { $URL = 'https://www.emberkom.com/tools/BlueScreenView-x86.exe' }
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Download-File -URL $URL -File $BlueScreenView
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If ( -not (Test-Path $BlueScreenView) ) { Return }
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}
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# Run BlueScreenView
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Start-Process $BlueScreenView -ArgumentList "/stext $BSODReport /sort ~1" -Wait
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# Wait for BSOD report
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For ($i = 0; $i -lt 300; $i++) {
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If ( Test-Path $BSODReport ) { Break }
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Start-Sleep -Seconds 1
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}
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# Exit if the BSOD report was not created
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If ( -not (Test-Path $BSODReport) ) { Write-Output "BSOD report was not found: ${BSODReport}" ; Return }
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# Create ticket
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Import-Module $env:SyncroModule -WarningAction SilentlyContinue
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#$BSODReportContent = [System.IO.File]::ReadAllText($BSODReport)
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$BSODReportContent = Get-Content $BSODReport
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$BSODReportContent = $BSODReportContent -join "`n"
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$TicketSubject = 'BSOD on ' + $Env:COMPUTERNAME
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$TicketIssueType = 'Remote Support'
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$TicketStatus = 'New'
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Try {
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$TicketData = Create-Syncro-Ticket -Subject $TicketSubject -IssueType $TicketIssueType -Status $TicketStatus
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Create-Syncro-Ticket-Comment -TicketIdOrNumber $TicketData.ticket.id -Subject "Issue" -Body $BSODReportContent -Hidden $true -DoNotEmail $true
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}
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Catch { Write-Error "Error creating ticket" ; Return }
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# Evaluate BSOD report for signs that Windows needs to be repaired
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