# Create ticket
Import-Module $env:SyncroModule -WarningAction SilentlyContinue
$TicketSubject = 'App Crash on ' + $Env:COMPUTERNAME
$TicketIssueType = 'Remote Support'
$TicketStatus = 'New'
Try {
    $TicketData = Create-Syncro-Ticket -Subject $TicketSubject -IssueType $TicketIssueType -Status $TicketStatus
    $TicketID = $TicketData.ticket.id
    $TicketComment = "Application crash detected. Reason for crash indicates a Windows component is at fault."
    Create-Syncro-Ticket-Comment -TicketIdOrNumber $TicketID -Subject "Issue" -Body $TicketComment -Hidden $true -DoNotEmail $true
}
Catch { Write-Error "Error creating ticket" ; Return }

# Update the ticket
$TicketComment = "It looks like an app crashed on your computer, and the reason for the crash indicates a Windows component is at fault.`n`nI'll repair your system now."
Create-Syncro-Ticket-Comment -TicketIdOrNumber $TicketID -Subject "Update" -Body $TicketComment -Hidden $false -DoNotEmail $false

# Bill time to the ticket
$BillableTimeInMinutes = 15
$StartAt = (Get-Date).AddMinutes(-$BillableTimeInMinutes).ToString("o")
$TimeEntryNote = "Analysis indicates crash caused by Windows component(s). Scanning and repairing corruption in the system."
Create-Syncro-Ticket-TimerEntry -TicketIdOrNumber $TicketID -StartTime $StartAt -DurationMinutes $BillableTimeInMinutes -Notes $TimeEntryNote -UserIdOrEmail $TimeAttributedToUser -ChargeTime "true"

# Fix Windows Health
$FixWindowsHealth = Download-File -URL 'https://dev.emberkom.com/emberkom/management-scripts/raw/branch/master/Fix-WindowsHealth.ps1'
. $FixWindowsHealth
If ( Test-Path $FixWindowsHealth ) { Remove-Item $FixWindowsHealth -Force -ErrorAction SilentlyContinue }